Share the space.
Tell us your suburb, the room, roof information and product interest. Attach relevant plans or photos. We review the brief and discuss the information needed next.
A CLEARER PROJECT FROM THE START
Before, during
and after installation.
A skylight is part of your roof and your room. Use this guide to understand the decisions, confirm responsibilities and know what to keep at handover.
Start your enquiryConfirm the work.
Work through product suitability, measurements and whether a site assessment is needed. The quote should identify the proposed product, inclusions, exclusions and work by other trades.
Plan the installation.
Agree the scope before scheduling. Confirm site readiness, access, product availability and coordination with your builder or other trades. Timing is project-specific.
WHAT TO CLARIFY BEFORE WORK STARTS
A complete roof.
A finished room.
The final quote is the record of what is included. Check both the outside work and the finish you expect inside.
Download the scope checklistRoof and structure
Opening preparation, specified supports, product installation, kerb or flashing requirements and making good the roof.
Inside and controls
Shaft construction, lining, trim, painting, blinds and any electrical work. Identify work that another trade will complete.
Site and timing
Access equipment, protection of the work area, site readiness, delivery and scheduling. Agree how any scope changes will be handled.
HANDOVER & ONGOING CARE
Keep the details
that matter.
Keep the quote, product identification, operating instructions and applicable warranty documents together.
Follow the selected manufacturer’s care instructions. Access and cleaning arrangements should suit the building; ask for advice before trying to reach a roof-mounted unit.
At handover, confirm
- What was installed and any final product documentation
- How opening controls, blinds and accessories operate
- Manufacturer care and maintenance instructions
- Applicable product warranty and installation responsibilities
- Who to contact with a product or installation question
Questions after installation?
Contact Skylite with your name, project suburb, installation reference if available, and a description of the issue.
What warranty applies?
Product warranty terms depend on the manufacturer, model and components. Installation responsibilities need to be confirmed in your individual quote. For VELUX, consult the manufacturer’s warranty terms. Ask us for the applicable Atlite product documentation when the system is specified.
What should I send if I notice an issue?
Describe what you observed, when it started and whether it happens under particular conditions. Send any relevant photographs taken from a safe, accessible position and your product or installation reference.
Is painting included in installation?
Your quote should say who completes lining, plastering, trim and painting. Ask before accepting the scope if any item is unclear.
How long will my installation take?
Timing depends on the product, roof, access, finishing and other trades. We confirm the proposed sequence for your project once its requirements are understood.
START WITH YOUR SPACE
Let the light in.
Send your room, suburb and roof details. Add plans or photos if you have them.